Job Summary

A financial and life insurance company is filling a position for a Remote Customer Care Associate in Portsmouth.

Core Responsibilities Include:

• Meeting productivity expectations to maximize team service levels
• Translating scenarios that require problem resolution to positive service experiences
• Delivering superior customer service to clients and financial advisors

Qualifications Include:

• Attend full time paid training class for 7 weeks
• Ability to thrive in a lively working environment and manage multiple tasks
• Post-secondary education or high school diploma
• Outstanding verbal communication skills and strong telephone etiquette
• Demonstrated problem resolution skills