Remote Customer Care Associate in Portsmouth

Job ID: Available for Members

Location: New Hampshire

Compensation: To Be Discussed

Staff Reviewed: Wed, Nov 07, 2018

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Onsite Required, Some Travel

Weekly Hours: Full Time, Part Time

Employer Type: Employer

Career Level: Experienced

Job Summary

A financial and life insurance company is filling a position for a Remote Customer Care Associate in Portsmouth.

Core Responsibilities Include:

  • Meeting productivity expectations to maximize team service levels
  • Translating scenarios that require problem resolution to positive service experiences
  • Delivering superior customer service to clients and financial advisors

Qualifications Include:

  • Attend full time paid training class for 7 weeks
  • Ability to thrive in a lively working environment and manage multiple tasks
  • Post-secondary education or high school diploma
  • Outstanding verbal communication skills and strong telephone etiquette
  • Demonstrated problem resolution skills