Remote Customer Care Representative in Louisville

Job ID: Available for Members

Location: Kentucky

Compensation: Hourly

Staff Reviewed: Wed, Sep 02, 2020

This job expires in 9 days

Job Category: Customer Service

Employer Type: Employer

Career Level: Entry Level

Job Summary

A business services firm is filling a position for a Remote Customer Care Representative in Louisville.

Core Responsibilities of this position include:

  • Scheduling appointments on behalf of their insurance provider
  • Making outbound calls to health plan members
  • Accurately and concisely documenting customer feedback

Qualifications for this position include:

  • Experience in a metrics driven, performance environment
  • High School Diploma, GED, or determination of an equivalent communication competencies
  • Customer service experience in a retail, hospitality, sales, or call center environment
  • Excellent verbal and written communication skills
  • Must be comfortable speaking by phone
  • Excellent data entry skills and ability to navigate multiple computer screens