Remote Customer Care Specialist

Job Summary

A company is looking for a Customer Care Specialist I.

Key Responsibilities

• Provide real-time troubleshooting and assistance to customers regarding equipment and services
• Resolve customer issues on the first call and suggest products and services to enhance their experience
• Deliver exceptional customer service by prioritizing customer needs and exceeding expectations

Required Qualifications

• High school diploma, GED, or relevant work experience
• 6 months of experience in customer service or sales
• Must reside in Wichita KS, Omaha NE, Oklahoma City OK, Baton Rouge LA, or nearby areas
• Access to a high-speed internet connection at home
• Preferred experience includes troubleshooting hardware/software issues and meeting sales goals