Job Summary
A fashion retail company has a current position open for a Remote Customer Care Specialist.
Core Responsibilities of this position include:
- Processing orders from customers via telephone calls or live chat
- Providing customers with critical product information
- Troubleshooting and resolving all customer service inquiries or issues
Applicants must meet the following qualifications:
- Excellent telephone and written communication skills
- Conflict management skills and maintain a professional composure
- Understanding of computer systems AND
- Ability to troubleshoot technical issues with minimal assistance
- Ability to work a set schedule with overtime and flexibility as needed
