Job Summary
A financial services firm has a current position open for a Remote Customer Care Specialist.
Must be able to:
- Learn to navigate company sytems
- Research account information, resolve problems, and provide clarity to our callers
- Address customer finance experience and portfolio needs
Qualifications for this position include:
- Able to flawlessly navigate our systems and research while engaging the customer is required
- Able to become an expert in providing customer support and responding to incoming inquiries
- Previous experience with complex transactions and/or financial experience is preferred