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Remote Customer Care Specialist in Nashville

Job is Expired
Location: Tennessee
Compensation: Hourly
Staff Reviewed: Fri, Jan 21, 2022
Job Category: Customer Service
Weekly Hours: Full Time
Employer Type: Employer
Career Level: Experienced

Job Summary

A fintech company needs applicants for an opening for a Remote Customer Care Specialist in Nashville.

Core Responsibilities of this position include:

  • Communicating with customers via phone, email, SMS, and chat (Zendesk/Intercom)
  • Providing knowledgeable answers to questions about product, pricing, and availability

Applicants must meet the following qualifications:

  • Experience in Customer Service or Customer facing role
  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
  • Experience using ZenDesk, Intercom, or related tools
  • Experience working in Financial Services or Fintech software companies

COMPLETE JOB DESCRIPTION

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