Job Summary
A regional cable provider needs applicants for an opening for a Remote Customer Care Support Expert in Sioux Falls.
Core Responsibilities Include:
- Connecting with customers to troubleshoot and resolve phone, cable, internet and home security services
- Resolving customer issues and relieving concerns regarding billing
- Answering questions and educating on services and features
Position Requirements Include:
- High school diploma or GED required
- Previous customer service experience required
- Basic typing and email skills required
- Comfortable using technology including the internet and applications
- Exceptional communication skills