Remote Customer Care Support Expert in Sioux Falls

Location: South Dakota

Compensation: To Be Discussed

Staff Reviewed: Wed, Sep 02, 2020

This job expires in 5 days

Job Category: Customer Service

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

A regional cable provider needs applicants for an opening for a Remote Customer Care Support Expert in Sioux Falls.

Core Responsibilities Include:

  • Connecting with customers to troubleshoot and resolve phone, cable, internet and home security services
  • Resolving customer issues and relieving concerns regarding billing
  • Answering questions and educating on services and features

Position Requirements Include:

  • High school diploma or GED required
  • Previous customer service experience required
  • Basic typing and email skills required
  • Comfortable using technology including the internet and applications
  • Exceptional communication skills