Job Summary

A technology company needs applicants for an opening for a Remote Customer Community Success Manager.

Candidates will be responsible for the following:

• Partnering closely with our Customer Support Team to foster success
• Ensuring that customer needs are always met and problems are solved quickly
• Responding to all customer inquiries in a timely manner, at least same day

Required Skills:

• 2+ years’ experience in customer success management or account management
• Experience with customer implementation and software adoption
• Strong organization and time management skills with ability to prioritize
• Comfort level managing a large volume of accounts
• Outstanding verbal and written communication skills