Job Summary
A telecommunications service provider is in need of a Remote Customer Design and Implementation Manager I.
Individual must be able to fulfill the following responsibilities:
- Process documentation and analysis of performance data
- Collaborate with service delivery management peers to ensure that all policies and procedures are aligned with departmental goals
- Provide oversight and is accountable for changes and/or installations related to network or customer service
Skills and Requirements Include:
- 1-3 years leadership (direct lead or supervisor) experience required
- Understanding of the service delivery processes and systems
- Bachelor's Degree or 5 plus years of relevant job experience
- Fundamental knowledge of Telecommunications technologies / products
- Experience in working in a fast-paced environment and dealing with ambiguity
- Basic Project Management Experience
