Job Summary

An IT support and development company is seeking a Remote Customer Education Manager.

Individual must be able to fulfill the following responsibilities:

• Developing original educational content
• Launching, leading and maintaining customer education trainings
• Creating learning progressions to support customers

Qualifications Include:

• 4+ years of experience creating educational content in the software industry
• Passion about building a Customer Education function from scratch
• Highly skilled in outbound messaging, positioning and program development
• Strong presentation skills, particularly with training customers in a technological area
• Analytical skills and background, with ability to use data to power decision-making
• Attention to detail and ability to learn quickly and deliver high-quality results