Remote Customer Enablement Specialist

Job Summary

An eLearning technology company is in need of a Remote Customer Enablement Specialist.

Core Responsibilities Include:

• Designing, developing, and managing all training programs on product information for clients
• Gathering and defining business and technical requirements for projects, features, and enhancements
• Collaborating and consult with business SMEs to determine effective training solutions both internal and external

Position Requirements Include:

• Undergraduate degree in Computer Science, or Information Technology or equivalent experience preferred
• Previous experience with an LMS or CRM application – a strong technical aptitude for software is required
• Expert or experienced with Zendesk, JIRA, and Confluence is ideal
• Experience in adult learning or technical writing is highly desirable