Job Summary
A business services company needs applicants for an opening for a Remote Customer Experience Analytics Director.
Core Responsibilities Include:
- Leading and managing multiple, simultaneous consulting engagements with clients
- Developing new insights and understanding of business performance based on data and statistical methods
- Overseeing the project manager and team to successfully complete all phases of a data analysis project
Must meet the following requirements for consideration:
- Solid understanding of the organization's business operations and industry
- Demonstrated ability to mentor, coach, and provide direction to a team of employees
- Demonstrated ability to foster customer service disposition and sense of professionalism
- Proven ability to organize and prioritize projects
- Advanced Microsoft Office skills
- Demonstrated ability to comprehend, analyze, and interpret
