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Remote Customer Experience Business Systems Analyst

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Jan 05, 2022
Job Category: Business Operations
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A software development company needs applicants for an opening for a Remote Customer Experience Business Systems Analyst.

Must be able to:

  • Collaborate with SMEs, senior leaders and business users/stakeholders to understand the CX organizations goals
  • Analyze the current state and effectiveness across the CX processes and implement solutions

Qualifications for this position include:

  • Bachelor’s degree in business, management information systems, computer science, or related field
  • 5+ years experience as a Business Systems Analyst or Product Owner in the Revenue and/or Customer Support domains
  • Experience with business analysis and business process improvement

COMPLETE JOB DESCRIPTION

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