Job Summary

A software development company is seeking a Remote Customer Experience Community Advocate in West Hollywood.

Core Responsibilities Include:

• Communicating as a liaison between users and teams about various aspects of the user experience
• Advocating for user-desired enhancements through empirically collected data
• Assisting with user research and testing

Qualifications Include:

• 5+ years work experience
• Minimum of 3 years experience working at a fast-paced B2C saas/ technology company
• Demonstrated technical aptitude
• Able to effectively troubleshoot and validate bugs in a mobile app environment
• Excellent verbal and written communication and interpersonal skills
• The ability to recognize which stakeholders need to be involved in an issue