Remote Customer Experience Consultant

Location: Texas

Compensation: To Be Discussed

Staff Reviewed: Tue, Aug 31, 2021

This job expires in: 12 days

Job Category: Consulting

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Education Level: Bachelors

Job Summary

A multi-faceted business services provider has a current position open for a Remote Customer Experience Consultant.

Individual must be able to fulfill the following responsibilities:

  • Provide insight and actionable recommendations to improve the customer experience
  • Analyze qualitative and quantitative data and identify opportunities
  • Ability to dive into the details of the customer experience reports and data to mine out significant opportunities

Must meet the following requirements for consideration:

  • Must have a strong customer focus with excellent verbal, presentation and written communication skills
  • Must have strong problem-solving, analytical, and quantitative skills
  • Experience using Tableau or Python (or similar tools)
  • Knowledge of statistical concepts and applications
  • Bachelor’s degree in related field from a four-year college or university

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