Job Summary
A digital dental lab has a current position open for a Remote Customer Experience Information Technology Specialist.
Core Responsibilities Include:
- Owning and driving all client-facing IT infrastructure
- Serving as a product expert for client-facing hardware, specifically 3D scanning devices
- Supporting internal team with ad-hoc in-office IT needs
Qualifications for this position include:
- Strong communication skills and a desire to work collaboratively with internal team members
- Experience with Windows 10 Professional
- 0 - 2 years of IT experience in a customer-service environment
- Ability to put clients first and deliver white glove service in high pressure scenarios