Remote Customer Experience Manager in Cleveland

Location: Ohio

Compensation: To Be Discussed

Staff Reviewed: Thu, Nov 12, 2020

This job expires in 8 days

Job Category: Account Management

Remote Level: Partially Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors, Masters

Job Summary

A medicine development organization has an open position for a Remote Customer Experience Manager in Cleveland.

Core Responsibilities Include:

  • Increasing reimbursement knowledge
  • Building and developing professional relationships with key providers
  • Addressing customer questions for issues

Skills and Requirements Include:

  • Requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).
  • Minimum 8 years of experience in complex pharmaceutical or biotech sales, patient services
  • Bachelor’s degree required
  • Minimum of two (2) years of specialty pharma/biotech experience
  • Proven track record of consistent high performance
  • Broad understanding of the market access, and buy and bill reimbursement pathway