Job Summary
A medicine development organization has an open position for a Remote Customer Experience Manager in Cleveland.
Core Responsibilities Include:
- Increasing reimbursement knowledge
- Building and developing professional relationships with key providers
- Addressing customer questions for issues
Skills and Requirements Include:
- Requires the ability to drive within their assigned territory by automobile (and in some territories to travel by airplane).
- Minimum 8 years of experience in complex pharmaceutical or biotech sales, patient services
- Bachelor’s degree required
- Minimum of two (2) years of specialty pharma/biotech experience
- Proven track record of consistent high performance
- Broad understanding of the market access, and buy and bill reimbursement pathway
