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Remote Customer Experience Quoting and Agent and Policyholder SelfService Portal Product Manager

Job is Expired
Location: Nationwide
Compensation: To Be Discussed
Staff Reviewed: Wed, Jun 29, 2022
Job Category: Customer Service
Employer Type: Employer
Career Level: Experienced
Education Level: Bachelors

Job Summary

A provider of workers compensation insurance has a current position open for a Remote Customer Experience Quoting and Agent and Policyholder SelfService Portal Product Manager.

Must be able to:

  • Turn user and data insights into products with actionable outcomes to the ultimate customer
  • Develop, own and execute product roadmap, backlog, sprint planning and GTM
  • Prioritize and maintain the sprint backlog for assigned products, balancing the requirements of stakeholders

Skills and Requirements Include:

  • Bachelor's degree in product management, computer science, or related field or equivalent work experience
  • 2 years demonstrated experience in digital product ownership in an enterprise environment
  • 2 years of experience in Agile and scrum processes and product development
  • Strong analytical skills and experience in documenting business processes and workflows
  • Experience developing product roadmaps, epics, stories and UAT
  • Experience facilitating workshops and focus groups

COMPLETE JOB DESCRIPTION

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