Job Summary
A community development technology company needs applicants for an opening for a Remote Customer Experience Representative.
Core Responsibilities of this position include:
- Using critical thinking & decision-making skills to handle back-to-back interactions in a fast-paced, multi-tasking environment
- Fostering customer success by efficiently resolving customer inquiries and complaints
- Demonstrating empathy and excellent listening skills
Position Requirements Include:
- High school diploma or equivalent certification
- Previous experience in a high-volume, fast-paced environment
- Maintain attention to detail while performing repetitive tasks
- Superior interpersonal, verbal, and written communication skills
- Ability to work from a seated position at a desk and talk on the phone for 8 hours a day
- A strong work ethic and reliability with professionalism and poise
