Remote Customer Experience Research Analyst

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 05, 2021

This job expires in: 7 days

Job Category: Research

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A financial services company is seeking a Remote Customer Experience Research Analyst.

Core Responsibilities Include:

  • Centralize, analyze, and synthesize customer feedback and data
  • Develop and implement analysis and trends based on customer research efforts
  • Research customer experience improvements by analyzing data, identifying trends, and partnering with internal team

Position Requirements Include:

  • 5 or more years of experience in marketing research and/or customer experience
  • Experience developing and managing strategic research projects from beginning to end
  • Knowledge and experience with survey research design, execution, and reporting
  • Experience using online methodologies and in managing fielded studies
  • Dashboard and reporting design experience
  • Strong analytical skills with experience in statistical modeling and analysis

COMPLETE JOB DESCRIPTION

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