Remote Customer Experience Senior Manager

Location: Arizona, California, Iowa, Texas, Washington

Compensation: To Be Discussed

Staff Reviewed: Thu, Apr 22, 2021

This job expires in: 8 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A web hosting company needs applicants for an opening for a Remote Customer Experience Senior Manager.

Candidates will be responsible for the following:

  • Partnering and aligning with Product teams on CX improvements
  • Running a bi-weekly meeting with senior leaders across our key customer pillars
  • Partnering with Pricing team to understand key customer events such as price increases

Qualifications Include:

  • Ability to run large meetings, and stay organized
  • 8-10 years of experience in tech enabled consumer products, consulting, or CPG
  • Proficiency in analyzing data and making data-driven decisions within imperfect or incomplete information environments
  • Ability to partner across wide variety of stakeholders
  • Passion for customers and delivering amazing customer experiences

COMPLETE JOB DESCRIPTION

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