Remote Customer Experience Specialist

Job Summary

A company is looking for a Sales Experience Specialist - Work from Home.

Key Responsibilities

• Provide customer support via telephone and/or Internet for inquiries and support issues
• Process a high volume of customer inquiries and resolve basic support issues, escalating complex problems as needed
• Track and document inbound support requests, ensuring accurate customer information and follow-up on escalated issues

Required Qualifications

• Ability to work remotely in a virtual team environment
• High School Graduate or GED
• Proficient in PC operation and navigation
• Ability to type 25 wpm
• Over 18 years of age