Job Summary

An internet services company needs applicants for an opening for a Remote Customer Experience Success Representative.

Core Responsibilities of this position include:

• Owning customer issues and escalate to appropriate channels when needed
• Providing instruction and tutorials about our service to existing customers
• Representing the voice of our customers by interfacing and collaborating with other internal teams when appropriate

Required Skills:

• Excellent written and oral communication skills
• Demonstrated aptitude and love for providing exceptional customer service
• A proactive, make-it-happen attitude, with an appreciation for friendly competition
• Receptiveness to feedback and coaching with a desire to continuously improve