Job Summary
is searching for a person to fill their position for a Remote Customer Experience Team Member.
Core Responsibilities Include:
- Reviewing customer service escalations and opportunities to improve in the future
- Directing inbound communications from all channels, windows, and doors to the appropriate party
- Answering and maintaining response time goals across all customer interaction touch points
Position Requirements Include:
- Commitment to provide excellent customer service
- Responsibility to customer and brand for excellent service
- Proficiency with MS Office and Google Suite
- Attention to detail and organizational skills
