Remote Customer Experience Team Member

Job ID: Available for Members

Location: Hawaii

Compensation: To Be Discussed

Staff Reviewed: Fri, Feb 15, 2019

Job Category: Customer Service

Telecommute Level: Majority

Travel Requirements: Possible Travel

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Entry Level

Job Summary

is searching for a person to fill their position for a Remote Customer Experience Team Member.

Core Responsibilities Include:

  • Reviewing customer service escalations and opportunities to improve in the future
  • Directing inbound communications from all channels, windows, and doors to the appropriate party
  • Answering and maintaining response time goals across all customer interaction touch points

Position Requirements Include:

  • Commitment to provide excellent customer service
  • Responsibility to customer and brand for excellent service
  • Proficiency with MS Office and Google Suite
  • Attention to detail and organizational skills