Remote Customer Experience Trainer

Job Summary

A provider of customer engagement services is in need of a Remote Customer Experience Trainer.

Core Responsibilities Include:

• Conducting virtual training and mentoring work
• Keeping track of training attendance and associate performance in training
• Providing necessary coaching to ensure associates graduate from new hire training successfully

Qualifications Include:

• Great interpersonal skills in dealing with a diverse population
• High customer service orientation
• Ability to respect and ensure strict confidentiality of customer data
• High level of integrity, honesty, and judgment
• Demonstrated multi-tasking capability and proven success in fast-pace