Job Summary
An online appointment scheduling solution provider has a current position open for a Remote Customer Happiness Director.
Candidates will be responsible for the following:
- Managing a team of 40+ Customer Happiness Specialists
- Performing one-on-one check-ins with the support team leads
- Forecasting growth and recruiting new team members
Applicants must meet the following qualifications:
- Experience with analytics
- Confident in developing our training program
- Want to get your hands dirty in research
