Job Summary
A developer of agricultural business software needs applicants for an opening for a Remote Customer Happiness Manager.
Candidates will be responsible for the following:
- Envisioning and creating a culture of delivering happiness through customer-centric experiences
- Driving success, retention and lifetime value
- Leading by example and continuously challenge themselves
Qualifications for this position include:
- 5+ years experience in customer support
- 2+ years experience in cannabis on the license, regulatory, or cannabis SaaS
- 4+ years leadership experience
- Familiarity with working in “startup” style product environments
- Obsessed with delivering the best customer experience
- Excellent time management, organizational, problem-solving, and leadership skills
