Remote Customer Insights Specialist

Location: Nationwide

Compensation: To Be Discussed

Staff Reviewed: Sat, Jun 05, 2021

This job expires in: 16 days

Job Category: Research

Remote Level: 100% Remote

Weekly Hours: Full Time

Employer Type: Employer

Career Level: Experienced

Education Level: Bachelors

Job Summary

A transportation technology solutions company is searching for a person to fill their position for a Remote Customer Insights Specialist.

Individual must be able to fulfill the following responsibilities:

  • Develop strategies and implement research studies (both Qual and Quan) to achieve the pre-determined objective
  • Collaborate across departments and teams to advocate for our customers' needs
  • Create customer feedback reports with clear actionable insights for product owners, product marketing, etc

Skills and Requirements Include:

  • Bachelor's degree or equivalent professional experience
  • 2 - 4 years of experience with a broad range of traditional and emerging qualitative and quantitative research techniques
  • Advanced office knowledge of Excel, DOMO, Outlook, and PowerPoint would be helpful
  • Research knowledge: comprehensive understanding of primary research techniques and methodologies (qualitative and quantitative)
  • Ability to analyze findings to identify trends, opportunities, and validate hypothesis

COMPLETE JOB DESCRIPTION

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