Job Summary
An internet services company is seeking a Remote Customer Onboarding Specialist.
Core Responsibilities of this position include:
- Running one-on-one, best in class onboarding sessions with your assigned customers
- Designing creative ways to onboard customers and fuel immediate growth
- Consistently meeting and exceeding onboarding health targets
Position Requirements Include:
- 2+ Years in a customer-facing role
- Demonstrated experience coaching and mentoring
- Demonstrated problem solving abilities, including with technical issues
- Strong process-orientation and ability to drive a consistent and repeatable experience
