Job Summary
A manufacturing company is seeking a Remote Customer Order Entry Specialist in Fishers.
Core Responsibilities of this position include:
- Building quotes in Salesforce for change order requests that come from the field via e-mail and by telephone
- Communicating with Sales and Ops personnel when needed to provide accurate change order quotes for customers
- Extracting information from existing customer database to maintain consistency when building quotes for change orders
Qualifications for this position include:
- 1+ years of experience in Customer Service
- High School Diploma or GED
- Knowledge and Proficiency in Microsoft Office Outlook, Word and Excel
- Keyboarding and intermediate computer/excel knowledge
- Must have a good understanding of how information entered in the system will affect a customer and understand billing cycles and recurring revenue
- Demonstrates effective interpersonal, written, and verbal communication
