Remote Customer Relationship Management Operations Senior Associate

Job is Expired
Location: Nationwide
Compensation: Salary
Staff Reviewed: Wed, Mar 29, 2023

Job Summary

A wellness company is filling a position for a Remote Customer Relationship Management Operations Senior Associate.

Core Responsibilities Include:

  • Supporting data functionality in Braze/Amplitude: working closely with other teams to request attributes and events
  • Responsible for monitoring the creation and deployment of Braze segments and campaigns
  • Monitoring the performance of Braze campaign, including tracking and reporting key metrics

Skills and Requirements Include:

  • 3+ years experience in CRM operations, ideally focusing on execution of marketing campaigns across email, push, in-app modal
  • Understanding of multi-channel best practices, deliverability and data protection laws
  • Highly motivated and considered a self-starter, running projects from start to finish
  • Strong and confident collaborator, able to interpret feedback into actionable next steps
  • Data-driven and able to report cleanly and accurately on Lifecycle campaigns

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