Job Summary
A business service company is searching for a person to fill their position for a Remote Customer Retention Representative in El Paso.
Individual must be able to fulfill the following responsibilities:
- Maintain and update customer information as necessary
- Talk to customers over the phone, email, online chat or social media to resolve their questions or concerns
- Calmly attempt to resolve and de-escalate any issues
Must meet the following requirements for consideration:
- Familiarity with Microsoft Windows, Word, and Excel applications
- Stellar customer service skills
- High School Diploma or GED required
- Excellent oral and written communication skills
- Ability to use phone and computer systems
- Strong listening/comprehension skills
