Remote Customer Retention Representative in El Paso

Location: Texas

Compensation: Hourly

Staff Reviewed: Fri, Feb 19, 2021

This job expires in: 19 days

Job Category: Customer Service

Remote Level: 100% Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A non-profit organization has a current position open for a Remote Customer Retention Representative in El Paso.

Individual must be able to fulfill the following responsibilities:

  • Calmly attempt to resolve and de-escalate any issues
  • Track call-related information for auditing and reporting purposes
  • Upsell to customers as necessary

Qualifications Include:

  • High School Diploma or GED required
  • Familiarity with Microsoft Windows, Word, and Excel applications
  • Stellar customer service skills
  • Excellent oral and written communication skills
  • Strong listening/comprehension skills

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