Remote Customer Retention Representative in Wichita

Location: Kansas

Compensation: To Be Discussed

Staff Reviewed: Tue, Mar 30, 2021

This job expires in: 10 days

Job Category: Account Management

Remote Level: Partially Remote

Employer Type: Employer

Career Level: Experienced

Education Level: Some College

Job Summary

A security company is filling a position for a Remote Customer Retention Representative in Wichita.

Candidates will be responsible for the following:

  • Enhancing the department’s ability to maximize profitability and resolution
  • Reviewing all contracts for accuracy
  • Answering incoming calls about our products and services with existing customers

Required Skills:

  • Paid virtual training - some in-person attendance may be required based on business needs
  • High school diploma, GED, college degree or some college experience
  • Two (2) years customer retention experience
  • Technical aptitude, problem solving skills, computer proficiency
  • Experience in sales or retention

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