Job Summary

A security company is filling a position for a Remote Customer Retention Representative in Wichita.

Candidates will be responsible for the following:

• Enhancing the department’s ability to maximize profitability and resolution
• Reviewing all contracts for accuracy
• Answering incoming calls about our products and services with existing customers

Required Skills:

• Paid virtual training - some in-person attendance may be required based on business needs
• High school diploma, GED, college degree or some college experience
• Two (2) years customer retention experience
• Technical aptitude, problem solving skills, computer proficiency
• Experience in sales or retention