Remote Customer Service Agent

Job Summary

A company is looking for a Call Center Agent for full-time or part-time remote positions.

Key Responsibilities

• Manage large volumes of inbound and outbound calls
• Identify and assess customer needs to ensure satisfaction
• Document customer interactions and maintain accurate records

Required Qualifications

• At least 1 year of previous high-volume call center experience
• Proven customer support experience or experience as a client service representative
• Familiarity with Windows and Microsoft Office
• Ability to multitask and manage time effectively
• Must have a hard-wired high-speed internet connection and a compatible PC/Laptop