Remote Customer Service Agent

Job Summary

A company is looking for a Remote Full-Time and Part-Time Call Center Agent.

Key Responsibilities

• Manage large volumes of inbound and outbound calls
• Identify customer needs and provide accurate information and solutions
• Keep records of customer interactions and ensure follow-up on complaints

Required Qualifications

• At least 1 year of high-volume call center experience
• Proficient in using Windows and Microsoft Office
• Strong phone handling skills and ability to multitask
• Must have a pleasant phone demeanor and strong customer orientation
• Experience with automatic dialers is preferred