Remote Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls and assist customers with inquiries
• Access and provide information regarding cardholder accounts and transactions
• Maintain knowledge of company policies and support team operations during peak times

Required Qualifications

• Must be at least 18 years old with a High School Diploma or equivalent
• Minimum of 6 months experience in Customer Service, Call Center, or Dispatch roles
• Must complete background checks and comply with meeting camera requirements
• Reliable high-speed internet connection and a dedicated workspace are required
• Basic knowledge of computers and Windows applications is necessary