Remote Customer Service Agent

Job Summary

A company is looking for a Remote Customer Service Representative.

Key Responsibilities

• Manage a high volume of inbound calls in a fast-paced environment
• Provide accurate information regarding payments and benefits to cardholders
• Process transactions and handle research requests via web-based applications

Required Qualifications

• Must be at least 18 years old and possess a High School Diploma or equivalent
• 6 months of Customer Service, Call Center, or Dispatch experience required
• Must complete a background check, credit check, and security fingerprinting
• Reliable high-speed internet connection and a dedicated work area required
• Working knowledge of computers and Windows applications needed