Remote Customer Service Agent

Job Summary

A company is looking for a Call Center Agent Remote, Part time.

Key Responsibilities

• Manage large amounts of inbound and outbound calls
• Identify and assess customers' needs to achieve satisfaction
• Keep records of customer interactions and process customer accounts

Required Qualifications

• At least 1 year of previous high-volume call center experience
• Proven customer support experience or experience as a client service representative
• Strong phone contact handling skills and active listening
• Ability to multitask, prioritize, and manage time effectively
• Must have a PC/Laptop with at least Windows 10 and a hard-wired high-speed internet connection