Remote Customer Service Agent
Job Summary
Providing inbound customer support, the full-time Remote Customer Service Agent will assist cardholders with account inquiries, transaction disputes, and general servicing needs in a remote financial services environment.
Key responsibilities
- Assist customers with card activation, balance inquiries, and transaction disputes
- Provide support for lost or stolen cards and general account servicing
- Follow established security and compliance procedures while delivering accurate customer service
Required qualifications
- 0-1 year of customer service experience, preferably in financial services
- Completion of required certification phases and assessments
- Proficiency with Windows 11 and necessary hardware specifications
- Ability to participate in mandatory webcam sessions during certification
- Successful completion of background check and drug screening
Complete Job Description
The complete job description is available to members. Premium membership includes:
Full access to 41,471 remote jobs from human-vetted companies, updated daily
Resume Builder - AI-powered tool to craft, enhance, and tailor your resume to a specific job
Twice-monthly live group coaching and the full Remote Career Center
20% member discount on Career Services
Backed by a 30-day money-back guarantee
Company Company Name
Headquarters Headquarters
Founded Founded
Website
BBB URL BBB URL
The company description is available to members. Go Premium for full access to every job and company profile in our remote jobs database, backed by a 30-day money-back guarantee.
