Remote Customer Service Agent

Job is Expired
Location: Colorado
Compensation: Hourly
Staff Reviewed: Mon, Jan 28, 2019

Job Summary

A staffing firm is seeking a Remote Customer Service Agent.

Must be able to:

  • Resolve your customer issues quickly in a fast paced environment
  • Make outbound calls to follow up on customers
  • Answer inbound phone calls regarding a customer's account

Skills and Requirements Include:

  • Comfortable using primarily e-mail and chat to communicate with colleagues daily
  • Computer proficiency with applications
  • 2 years' of customer service experience
  • 1 year of call center experience
  • Performance based metrics understanding
  • Ability to troubleshoot basic technical issues

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