Job Summary
A call center services provider has a current position open for a Remote Customer Service Agent in Beverly.
Candidates will be responsible for the following:
- Supporting inbound customer service, help desk, technical support, and back-office processing representatives
- Handling inbound inquiries, troubleshoot basic technical issues, and assisting callers with product and process related inquiries
- Professionally representing some of the most recognizable brands in the world
Applicants must meet the following qualifications:
- Must be 18 years of age or older
- Excellent organizational, written, and oral communication skills
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- The ability to type swiftly and accurately (20+ words a minute)
- High school diploma or equivalent
