Remote Customer Service and Relationship Management Representative

Job Summary

A business services company is searching for a person to fill their position for a Remote Customer Service and Relationship Management Representative.

Core Responsibilities Include:

• Talking to customers over the phone, email, online chat or social media to resolve issues
• Maintaining and updating customer information as necessary
• Tracking call-related information for auditing and reporting purposes

Required Skills:

• High School Diploma or GED required; college degree preferred
• Familiarity with Microsoft Windows, Word, and Excel applications
• Customer service experience a plus
• Phone-related customer service experience is a major plus