Job Summary

A personal security service is in need of a Remote Customer Service and Safety Agent.

Individual must be able to fulfill the following responsibilities:

• Provide best-in-class care and support via video, phone, email and chat to our members
• Monitor and analyze inquiries and member support requests to quickly choose the best solutions
• Provide a valuable and meaningful experience for our members by being attentive to their needs

Applicants must meet the following qualifications:

• Experience or interest in member/customer support
• Flexibility in your schedule preference to include, weekends, evenings and some holidays
• The ability to accurately read and respond to computer-generated data
• The ability to pick up on auditory cues with varying rates of volume intensity
• The ability to remain seated for extended periods of time
• The ability to successfully complete a thorough background and reference check