Remote Customer Service Associate

Job Summary

A company is looking for a Remote Customer Service Associate.

Key Responsibilities

• Handle 25-40 inbound calls, entering data into the system while speaking with customers
• Assist Financial Services Professionals and customers with inquiries about individual life insurance policies
• Provide account updates and basic troubleshooting for customers navigating the website

Required Qualifications

• College degree strongly preferred
• Financial services industry knowledge is a plus
• Proven record of dependability and punctuality
• Ability to learn and retain a large amount of technical information quickly
• Must be available for training hours from 10:00am to 6:00pm Eastern Time