Remote Customer Service Associate

Job Summary

A company is looking for a Remote Customer Service Associate.

Key Responsibilities

• Receive inbound calls from clients, efficiently resolving their issues
• Utilize multiple systems to access account details and verify client information
• Maintain accurate client records using the customer relationship management system

Required Qualifications

• 1+ years of experience in a call center or customer service environment
• High school diploma or equivalent
• Previous remote customer service experience is preferred
• Stable job tenure of one year or more in each position is desirable
• Experience with customer service software and CRM systems