Remote Customer Service Associate in Baltimore

A food delivery service is searching for a person to fill their position for a Remote Customer Service Associate in Baltimore.

Individual must be able to fulfill the following responsibilities:

• Answer customer questions on social media
• Resolve complaints via phone, email, mail and social media
• Provide assistance for the placement of orders, refunds or exchanges

Qualifications Include:

• Excellent verbal and written skills
• Attention to detail
• Ability to work flexible hours
• Problem solving, organizational and listening skills
• Ability to securely handle sensitive customer information
• Telecommuting and part-time candidates may be considered