Job Summary

A multi-channel specialty retailer has a current position open for a Remote Customer Service Associate in Las Vegas.

Core Responsibilities Include:

• Resolving complex customer issues and inquiries
• Researching information and possess good judgment to resolve customer issues
• Providing first line customer service to our clients residing and ordering outside of the United States

Required Skills:

• You have strong knowledge of computers, internet programs and Microsoft product lines
• Experience troubleshooting own equipment as needed
• You demonstrate flexibility, adaptability, independent decision making and problem solving skills
• Proficiency with Microsoft SharePoint and Office applications
• Knowledge of AS400 and work from home business usage
• Experience in a remote setting