Job Summary
A retail company has an open position for a Remote Customer Service Associate in Las Vegas.
Individual must be able to fulfill the following responsibilities:
- Address customer questions and concerns regarding product and delivery information
- Provide product information, review alternative solutions if an item is out of stock and place orders for the customer
- Check inventory, process returns, issue replacements and credits for damaged or defective merchandise
Must meet the following requirements for consideration:
- Must come to the Care Center for meetings and training with advanced notice. Due to this requirement, candidates must live within 1.5 hours of the Care Center
- Desktop computer or laptop with high speed internet along with web camera for live virtual discussion
- Must be comfortable using technology
- Must be comfortable navigating between programs, communicating electronically, and doing basic troubleshooting on your equipment
- High school diploma or GED
- Strong ability to communicate both verbally and written with capable data entry skills
