Job Summary

A critical health and human services program provider has an open position for a Remote Customer Service Associate Specialist .

Individual must be able to fulfill the following responsibilities:

• Maintain a current understanding of CDC INFO procedures
• Handle customer service inquiries and problems
• Use computer system

Position Requirements Include:

• High School diploma or GED required
• 6 months customer service/administrative /call center experience
• Proven verbal and written communication skills
• Experience working with a PC and a Windows environment
• Ability to effectively work within established contractual turnaround times
• Must have demonstrated excellent interpersonal and leadership skills